Shipping & Returns

The GO Adaptogens promise is to provide a smooth and efficient process from purchase to arrival. Our hope is that your experience is simple and prompt and we have carefully chosen our carriers for this very reason.

All orders are shipped via Canada Post Xpress Post.
Order shipped into the United States of America are then processed and delivered by USPS.

Important: please ensure that your shipping address is 100% completed and accurate. You are responsible for shipping address accuracy.

All orders are shipped within 24 hours of the order placed, unless otherwise notified. In the case of exceptions, a Support team member will contact you directly.

 

Shipping Fees:

Canada – $15.00CAD flat fee, and FREE for orders over $99CAD

USA – $15.00USD flat fee for small smaller orders, and FREE for orders over $150USD

 

Estimated delivery times are:

Canada – 3-5 business days*
USA – 3-7 business days*

For shipping outside of North America, please send us a special request via our Contact Us page.

* Estimated delivery times may vary depending on the destination address and may take longer for certain locations. GO Adaptogens is unable to control the carrier’s actions and cannot be held accountable for delays in the carrier delivery.

To US clients:
US customers are subject to taxation by Customs: customs charges, duties, and/or brokerage fees. These fees are implemented by United States of America Government agencies and are in no way influenced by GO Adaptogens.
Should you refuse to pay the fees associated with your package, it will be returned to GO Adaptogens and your shipping charge cannot be refunded.